Returns

Is the received piece of jewelry not quite to your liking or is the size not right? You can easily return the item by following the steps below.

1. Can I return/exchange my order?

We want you to be satisfied with your purchase. If an item does not meet your expectations you can return the item to us and there is the option to exchange the item.

2. Within what period of time can I return the item?

If an article does not meet your expectations, you can return it within 14 days. The article must be unused and scratch-free. Damaged or used products are not eligible for exchange or refund. Our returns department will evaluate each product individually.

3. How can I return the package?

When returning/exchanging a product, always fill in the return/exchange form and send it along. We cannot process your package without this form. You can download and print the form here:

Returns may be sent to the following address:

• Jéh Collection B.V.
• Koningin Julianaweg 4a
• 3155 XC Maasland
• The Netherlands

4. Are there any costs associated with the return?

Returns are at your own risk and at your own expense. Jéh Jewels is not responsible for lost packages.